Increase in Productivity
Your workforce can work on one project asynchronously.  Productivity is increased since data is shared across the organization and entered only once.  Authorized users can access the data they need through different mobile devices and without any hardware changes.

Consistency in Giving Resolutions
By bringing your multiple communications systems together to a  single key point, your workforce can identify potential problems and handle the situation early on before it disrupts your business operations.  Integrated solutions makes it easier for your staff to maximize performance and efficiency while using a cost-effective program for the long-term.

Safer Processes
Whether your 
customers are processing payments or simply browsing, they have given you their personal details and they did so with trust.  Your processes are safer with an integrated system which lets you build security protocols that prevent unauthorized users from accessing your data.

Faster Implementation
Mulling over analytical reports and finding out how to improve your overall performance the traditional way can take a considerable amount of time.  However with an integrated system in place, you can identify the areas that need attention and your staff can focus on their tasks without unnecessary delay.