Customer Support Chat
Customer Support Agent
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Service Industries

Auto - Service & Repair

Benefit: Manage Appointment Scheduling
Use Case: Sending out appointment reminders to clients 24-72 hours in advance of their appointments reduces no shows, and our 2 way communication platform allows for rescheduling in the event of a conflict.

Beauty & Skincare

Benefit: Target Marketing to Increase Sales Instantly
Use Case: Send promotions to a subset of your clients based on specials you know they prefer and get instant appointments.

Cable & Television

Benefit: Retain Customers
Use Case: Resolving issues conveniently via text message can ease the frustration of customers that are considering services with the competition.

Child Care

Benefit: Direct Contact
Use Case: Text messaging and chat allows guardians to communicate quickly and discretely.

Health & Fitness

Benefit: Strengthen Relationships
Use Case: Retain your brand, while allowing personal trainers to be personal. Routing texts through your businesses main line allows client conversations and trends to be monitored.

Insurance - Health

Benefit: Reduced Customer Service Costs
Use Case: Use our Artificial Intelligence to allow patients to set up appointments seamlessly via any channel. This will free your call center operators to deal with more complex issues.

Insurance - Life

Benefit: Strengthen Relationships
Use Case: Eliminate hold times to allow resellers immediate access to quotes and customer service agents.

Insurance - Property & Casualty

Benefit: Increase Efficiency
Use Case: Sending pictures via MMS, email or chat provides the clarity that may not e expressed in voice calls.

Logistics - Dispatch and Delivery

Benefit: Proactive Dispatch and Delivery Solutions
Use Case: Get real time alerts when delivery tasks have been completed by your drivers so that dispatch remains as proactive as possible.

Logistics - Tracking & Updates

Benefit: Real Time Logistics Tracking
Use Case: Control and manage your drivers workflow by monitoring routes in real time using GPS tracking solutions.

Rental - Automobile

Benefit: Strengthen Relationships
Use Case: Allowing consumers to request rental cars, report issues or seek instructions via fast channels while on the go will appeal to your client’s busy lifestyle, and the historical conversation log will mitigate communication errors.

Rental- Commercial Equipment

Benefit:  Increases Equipment Rentals
Use Case: Ease of access and rapid responses will create repeat business from satisfied customers.

Self Storage

Benefit: Emergency Notification
Use Case: Broadcast a single message to all customers in the event of an emergency.

Utilities & Energy

Benefit: Enhanced Employee Communication Saves You MoneyUse Case: On site photos provide valuable field information to off-site managers and experts.