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Benefit: Maintain Brand Consistency
Use Case: Allow employees to move the conversation to a personal platform, their mobile phones, without leaving your business’ proprietary phone system. Using your phone number keeps the brand consistent and allows your sales managers to track conversations for patterns and efficiencies.
Benefit: Reduce Miscommunications
Use Case: Spend less time trying to identify the correct parts or vehicle models and more time with customers by using MMS – a picture is worth a thousand words.
Benefit: Streamline Fleet Tracking
Use Case: Keep your company running smoothly by giving your customers real time delivery updates and keeping your drivers on track.
Benefit: Reduced Operational Costs
Use Case: Give customers access to real time quotes, while also using images to expedite cutting the time it takes to get it to them.
Benefit: Sales Growth
Use Case: Publicize special promotions and respond to clients queries with images of items in stock or on sale.
Benefit: More Sales Conversions
Use Case: Keep customers engaged by eliminating hold times while you search inventories.
Benefit: Better Customer Engagement = Increased Customer Satisfaction
Use Case: Customers looking for furniture are usually looking for items in particular dimensions, color and design. Let them send you images of what they had in mind and send them pictures back of what you have in stock.
Benefit: Increased Revenues
Use Case: Many times customers left to wait on hold looking for a particular item you may carry hang up and call your nearest competitor. Next time, let them text you so that they can be heard and your store can reap the benefits of increased revenues.
Benefit: Greater Customer Loyalty
Use Case: Automate query responses that direct customers to the nearest store that has the desired item in stock