Medical and Healthcare Sector

Doctors - Specialist

Benefit: Doctors – Spend More Time with Patients and Less Time on the PhoneUse Case: Increase workflow efficiency by allowing customers to contact your office quickly and conveniently via text messaging.

Doctors - Optometrists

Benefit: Increased Sales
Use Case: Coordinate automatic reminders for scheduling routine check-ups or reordering corrective supplies.

Doctors - Dentists

Benefit: Get New Patients
Use Case: Everyone is looking for a good dentist. Market to your most loyal clients with referral based incentive programs.

Drug Manufacturers

Benefit: Centralize Public Relations Centers and Reduce Costs
Use Case: Auto translation allows the public to ask questions in their native tongue and your customer service representatives to get the message in the language of choice, thus reducing costs by centralizing resources.

Hospitals

Benefit: Keep your Doctors, Nurses and Patients Happy with a Seamless Communication System
Use Case: Our telecommunications solution for hospitals lets Doctors spend more time with their patients and less time with patient related administrative tasks by properly routing patient concerns to the correct department.

Medical Supply Companies

Benefit: Create End to End Supply Chain Visibility
Use Case: Ensure proper use of your medical devices by giving healthcare providers across the globe immediate access to automated responses to commonly asked questions as well as questions which require the attention of an agent via any channel.

Pharmacies

Benefit: Enhance Patient Experience
Use Case: Automate notifications when your patients when their prescriptions are ready to reduce or eliminate wait times.